Unit 5 Key terms - Operations management

IB Business Management: Unit 5 Key terms - Operations management

Operations management (also referred to as production) is essentially about ensuring that goods and services meet the needs and wants (desires) of customers.This section of the IB Busines Management syllabus examines a range of topics such as production methods, quality management, business location and crisis management.Most of Topic 5 applies to HL students only, although both SL and HL students need to be able to...


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