Approaches to conflict resolution

IB Business Management: Approaches to conflict resolution

Conflict refers to the mutually exclusive and incompatible interests of different stakeholder groups. If this is not managed, conflict usually leads to protracted disagreements, disputes and arguments in the workplace. Conflict is, however, common in the workplace.Conflict management is an important skill that can be very powerful in helping an organization to achieve its goals. Conflict management and conflict resolution...


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