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Approaches to conflict resolution

“If you want peace, you don"t talk to your friends. You talk to your enemies.”- Archbishop Desmond Tutu (1931 - 2021), South African human rights activist and recipient of the Nobel Peace Prize (1984)Conflict refers to the mutually exclusive and incompatible interests of different stakeholder groups. If this is not managed, conflict usually leads to protracted disagreements, disputes and arguments in the workplace....

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